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Examples of information that must be protected:
Hospitals and Health Care Providers
- Lab results, reports and images or other diagnostic results
- Patient email regarding scheduling of appointments
- Patient billing information
- Eligibility requests to verify a patient’s insurance coverage
- Authorizations for additional health care services
- Electronic distribution of transcribed medical records
- Records from governmental organizations, immunization registries, public health agencies, etc
Health Insurers/Health Plans
- Enrollment information in the insurance application and underwriting/approval process
- Remittances or payments to a provider of a claim
- Requesting more information to process a claim
- Premium billing statements and/or follow up
- Summaries of claims expenses for employers/plan sponsors
- Correspondence with plan administrators, business associates, re-insurance firms